Patient resources

Plan your visit.

Register, prepare and find your way to the clinic.

View clinic hours

Patient registration

Are you interested in having a family doctor?

This helps the clinic understand community interest. It does not place you on a waitlist or guarantee care with a family doctor.

Before your visit

What to bring

  • Valid identification and your OHIP or insurance card
  • A current list of medications, vitamins and allergies
  • Relevant test results, medical records or referral letters
  • Any forms that need to be assessed or completed
  • A short list of your symptoms, questions and care priorities

Bring identification and medical records with you; do not email them.

At your appointment

Arrive on time with your health card and appointment details. Tell the care team what has changed and what matters most today.

Before leaving, confirm next steps, prescriptions, tests, referrals or follow-up.

Appointment policy

Need to change your visit?

Contact the clinic as early as possible so the appointment can be offered to another patient.

View appointment policies
  • Bring a valid OHIP card to every insured visit.
  • Arriving more than 10 minutes late may require rescheduling.
  • Cancel or reschedule at least 24 hours before your appointment.
  • A $50 fee may apply to no-shows and same-day cancellations.
  • Repeated no-shows may result in limited booking privileges.
  • When a time is full, ask to join the waitlist for the next opening.
  • Walk-in clinic patients are seen according to clinician availability.
Need urgent help?This site is not monitored for medical emergencies. Call 911 or go to the nearest emergency department.